Refund Policy

Last Updated: June 1st, 2025

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through New Orleans Garden Society's website

Non-Refundable Items or Services

All items or services purchased from New Orleans Garden Society are non-refundable unless otherwise specified in writing by New Orleans Garden Society. This policy applies but is not limited to:

• Membership fees

• Event registrations

• Digital products

• Store merchandise

• Sale items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

• Wrong Item Sent: If you receive an item different from the one you ordered, please notify our customer service within 5 days for a possible refund or exchange.

• Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.

• Expired Products: Receiving a product in an expired condition warrants a report to our customer service within 5 days for potential refund or replacement.

• Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

• Email: info@neworleansgardensociety.org

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check www.neworleansgardensocity.org for updates.

You can download a copy of our Refund Policy here: Refund Policy.pdf